Thank you for your email. For a store to be listed in the Fuji app, it has to have the equipment necessary to produce all the items on the app. If your neighborhood store does not have the large format printer it cannot produce many of the products available on the app and therefore will not be listed. Additionally, stores can often be temporarily offline due to mechanical or other site specific issues.
You can visit http://myfujifilmkiosk.com/ and search your zipcode to find the closest stores near you that are located on the Fuji app.